- Data Controller
Data Controller: Delfina Inés Diana
Tax ID Number: Z0029206R
Address: San Ignacio 1, 6F, 15001, A Coruña, Spain
Contact email: delfinadiana@thegalicianwatercompany.com - Purpose of Processing
The personal data that the user provides via the contact form or by email will be processed for the following purposes:
● to address, manage, and respond to inquiries, requests, or submissions received;
● to maintain necessary communication with the user regarding their inquiry;
● to follow up on the request when necessary.
The data will not be used to send unsolicited commercial communications or for purposes incompatible with those indicated herein. - Categories of Processed Data The data that may be processed consists of the information provided by the user through the designated contact channels, such as name, email address, phone number, and the content of the message or inquiry.
- Legal basis for processing
The legal basis for data processing is:
● the implementation of pre-contractual measures at the request of the data subject, when the inquiry relates to products or services offered by the data controller;
● the consent of the data subject, expressed by voluntarily submitting their inquiry via the form or email. - Mandatory or Optional Nature of the Data
The data requested in the forms marked as mandatory is necessary to properly address the user’s inquiry.
If this data is not provided, we may be unable to respond to the request. - Recipients of the data
As a general rule, personal data will not be disclosed to third parties, unless required by law.
However, certain service providers who provide auxiliary services necessary for the operation of the website or the data controller’s business—such as web hosting, email, technical maintenance, or technology management—may have access to the data. In such cases, they act as data processors and are bound by the corresponding contract. - International Data Transfers
In general, no international data transfers are planned.
However, if technology providers located outside the European Economic Area or providing services from third countries are used, such transfers will be carried out with the appropriate safeguards required by applicable regulations. - Retention period Personal data will be retained for as long as necessary to address and manage the inquiry submitted and, once this process is complete, for the periods required by law to address any potential liabilities arising from the processing.
- Rights of Data Subjects
Users may exercise the following data protection rights at any time:
● access to their personal data;
● rectification of inaccurate or incomplete data;
● erasure of their data when, among other reasons, it is no longer necessary for the purposes for which it was collected;
● objection to processing;
● restriction of processing;
● data portability, where applicable;
● withdrawal of consent at any time, without this affecting the lawfulness of processing prior to withdrawal.
To exercise these rights, the user may send a request to the email address delfinadiana@thegalicianwatercompany.com, indicating the right they wish to exercise and attaching, when necessary, sufficient information to verify their identity.
Likewise, if the user believes that the processing of their data does not comply with the regulations, they may file a complaint with the Spanish Data Protection Agency. - Data Security The data controller takes reasonable technical and organizational measures to protect personal data and prevent its loss, alteration, unauthorized processing, or unauthorized access, taking into account the state of the art, the nature of the data being processed, and the risks to which it is exposed.
- Privacy Policy Update This Privacy Policy may be updated as necessary to reflect changes in regulations or modifications to the website’s operation.
